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PLEASE READ CAREFULLY - Terms Last Updated 12/29/11!
Special OEM Parts Order Terms
Ducati OEM parts orders may take time to fulfill if the item is not in stock at our location, and depending upon availability of the part at the manufacturer and shipping times from the Ducati Parts Warehouse in Italy. Ducati Omaha has one of the
in-stock inventories of OEM parts in North America, but still we can't have every possible part for every model in stock at all times. If you need the item urgently, please call to check stock on the item
ordering it. If we don't have the item in stock, we will get the order placed with Ducati the same day in most cases. Expect around a 2-week lead time on most parts if we don't have them in stock, but individual parts may be quicker or slower than that, which is outside of our control.
If the item is listed as "Backordered" at the Ducati warehouse in Italy when we place the order, we will inform you of this and you can decide whether to wait for it to become available at the factory, or cancel the order at that point with no restocking fee charged. If the item is not backordered, we'll get the order placed for you and we will notify you when it comes in and we'll e-mail you a tracking number. If you cancel the order in the meantime before the item comes in, we're going to be stuck with your parts when they come in, and consequently we will charge a 30% restocking fee for the cancelled order. So again, if you're in a big hurry for the parts, please call to check the stock/backorder status
placing your order, we'll be happy to check for you!
Ducati Omaha is proud to be YOUR Ducati Parts resource, THANK YOU for your business!
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ON YOUR CONTINENTAL U.S. PARTS ORDER OVER
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By clicking the "Add To Shopping Cart" button, you are acknowledging that you have read and understand the terms listed above:
For any questions/help, or to order by phone, call
(402) 934-6627 or (866) 214-6627
- In Continental U.S. Only.
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