Site Policies
OUR OPERATION:
Ducati Omaha is a full-line motorcycle sales, parts,
accessories and apparel retailer. We are a REAL brick-and-mortar
dealership, not an internet-only operation, and stock a full selection of
items in our showroom and warehouse in Omaha, Nebraska. We also take
customer satisfaction seriously and provide an unparalleled level of
support and service to our customers. Please call or e-mail us with
any questions. Our e-mail address is Sales (at) MotoSpecialties (dot)
com and our toll-free customer service line is 866-214-6627 (Continental
U.S. Only). Local Omaha, Nebraska callers and those outside the U.S. can use
402-408-4400.
YOUR INFORMATION:
Your personal information is stored only on our secure server, and is
never distributed to a third party or sold to an outside party for any
reason. Your financial transactions with your credit card number on
the site are transmitted only over a secure connection (which you can verify
by looking for "https://" at the beginning of the shopping cart URL), and
are stored in an encrypted form in our shopping cart system. Only
authorized personnel in our store location are able to access your personal
and financial information.
PRODUCT RETURNS:
NO returns will be accepted without obtaining a return authorization
PRIOR to the return. Returns of items for sizing or fitment can be
exchanged for the correct size or fitment at no charge. If the item is
returned for a refund, a 15% restocking fee will apply. Returns of
defective items will not incur a restocking fee.
For any questions regarding site policies, contact
MotoSpecialties.com via e-mail at Sales (at) MotoSpecialties (dot) com
or 866-214-6627.